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Subprocessors

Third-party service providers who process data on our behalf

Last updated: January 2025

Buglify.ai uses the following third-party subprocessors to provide our services:

dfen.ai

Purpose: Security infrastructure and AI processing

Location: EU (Germany)

Website: https://dfen.ai

Supabase

Purpose: Database and authentication services

Location: USA (EU SCC in place)

Website: https://supabase.com

Stripe, Inc.

Purpose: Payment processing

Location: USA (EU SCC in place)

Website: https://stripe.com

Amazon Web Services (AWS)

Purpose: Cloud infrastructure and hosting

Location: EU (Frankfurt)

Website: https://aws.amazon.com

Resend

Purpose: Transactional email delivery

Location: USA (EU SCC in place)

Website: https://resend.com

We will provide 30 days advance notice before adding new subprocessors. To object to a new subprocessor, contact legal@buglify.ai

Subprocessor Management

Adding New Subprocessors

Before engaging any new subprocessor:

  • We will notify you 30 days in advance via email
  • We will provide details about the subprocessor and their role
  • You may object within the notice period
  • If you object, we will work with you to find an alternative solution or allow termination without penalty

Subprocessor Requirements

All subprocessors must meet our strict requirements:

  • Execute a Data Processing Agreement with equivalent protections
  • Implement appropriate technical and organizational security measures
  • Comply with GDPR and other applicable data protection laws
  • Use Standard Contractual Clauses for data transfers outside the EU
  • Maintain industry-standard security certifications where applicable

Our Oversight

We maintain responsibility for our subprocessors:

  • Regular security and compliance reviews
  • Monitoring of security incidents and breaches
  • Ensuring adherence to data processing agreements
  • Verifying appropriate security certifications remain current

Notification Preferences

To ensure you receive subprocessor updates:

  • Keep your account email address current
  • Subscribe to our legal updates mailing list at legal-updates@buglify.ai
  • Check this page regularly for the most current list

Data Processing Locations

Our subprocessors process data in the following regions:

  • EU (Germany): dfen.ai, AWS
  • USA with EU SCC: Supabase, Stripe, Resend

Contact Information

For questions about our subprocessors or to object to a new subprocessor:

PXL Security LTD
blvd Vasil Levski 12
Sofia, Bulgaria
Email: legal@buglify.ai
Data Protection Officer: dpo@buglify.ai